Return Policy

Digital products cannot be physically returned. In place of returns, we operate a replacement-first guarantee:

• If a delivered key, code or credential does not work as described, report it within 7 days of purchase.
• We verify and issue a replacement — usually within 24 hours, at most 72 hours.
• If no working replacement is possible, you receive a full refund per our Refund & Cancellation Policy.

Unused, unrevealed items in an undelivered order are always eligible for refund. Items whose secret (key/code) has been revealed are treated as consumed and follow the replacement flow above. This approach follows standard industry practice for digital goods and complies with the Consumer Protection (E-Commerce) Rules, 2020.